The Hot Potato Problem: How Ticket Reassignment Churn Inflates Cycle Time
Why do some Jira tickets bounce between engineers and teams for weeks before anyone fixes them? Learn what engineering leaders on Reddit say about ticket reassignment churn at enterprise scale, and how Keypup MCP uses previous assignees, assignment dates, issue types, projects and linked pull request authors to measure how often tickets change hands, what each hand-off costs in cycle time, who actually wrote the code and which open tickets are being passed around right now.